MyOffload helps you capture thoughts, tasks, notes, reminders, and plans. You can type or record what is on your mind, and MyOffload organizes it into tasks, notes, reminders, and a daily plan.
We designed MyOffload to collect only the information needed to provide the product, sync your account, process your voice offloads, manage subscriptions, and keep the app working reliably.
Who We Are
MyOffload is operated by an independent developer based in India, who acts as the data controller for the personal information described in this policy. You can reach us at contact@myoffload.app, and we can provide the controller’s full identity and contact details on request.
Information We Collect
Account information
When you create or sign in to an account, we may collect:
- name or display name
- email address
- authentication identifiers from Apple, Google, Firebase, or email sign-in
- profile photo, if you choose to upload one
Content you create in MyOffload
MyOffload stores the content you create or save, including:
- tasks, descriptions, subtasks, tags, priorities, reminders, dates, repeat rules, completion status, and task order
- notes, note titles, note content, tags, and raw transcripts when saved
- onboarding preferences, reminder time, day start and end time, and app theme
- Boo customization and gamification data, such as unlocked colors, accessories, scenes, milestones, and usage counters
Voice recordings and transcripts
When you use voice offload or voice notes:
- your audio recording is sent to our AI processing service so it can be transcribed and organized
- the AI may return a transcript, tasks, notes, tags, priorities, reminders, and daily-plan suggestions
- MyOffload may save the transcript or note content when you choose to add it to your account
We do not use the microphone in the background. Voice capture starts only when you choose to record.
Notifications and reminders
If you enable notifications, MyOffload may schedule local notifications for:
- task reminders
- important dates
- recurring reminders
- your daily offload reminder
Subscription and purchase information
If you subscribe to MyOffload Plus, purchase information is handled by Apple and RevenueCat. We may receive and store subscription status information such as active entitlement, billing period, purchase, renewal, or cancellation status, and a RevenueCat app user identifier linked to your MyOffload account.
We do not receive your full payment card details.
Usage and diagnostics
We may collect limited technical and usage information to operate the app, prevent abuse, enforce usage limits, and troubleshoot issues, including app version, environment, onboarding and feature interactions, AI request route, request counts, approximate payload size, error logs, performance data, and crash-related diagnostics. We use Firebase Analytics and Firebase Crashlytics for this purpose. Product analytics events do not include the words you speak, transcripts, task or note content, email addresses, names, or exact reminder text.
Our AI proxy logs operational metadata such as route, usage metadata, and audio byte size. It is not designed to log raw audio content or transcript text.
How We Use Information
- create and manage your account
- sync tasks, notes, preferences, reminders, and Boo customization
- process voice offloads into transcripts, notes, tasks, reminders, and plans
- generate task breakdowns and daily plans
- schedule reminders and notifications
- personalize onboarding, app copy, theme, and Boo experience
- provide subscriptions, trials, restore purchases, and entitlement checks
- prevent abuse and enforce usage limits
- debug, secure, and improve the app
- respond to support requests and comply with legal obligations
Legal Bases for Processing
If you are in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information on the following legal bases:
- to perform our contract with you, so we can provide the app and the features you request
- your consent, for example for microphone access, voice processing, or notifications, which you can withdraw at any time
- our legitimate interests, such as keeping the service secure, preventing abuse, enforcing usage limits, and improving the app
- compliance with our legal obligations
AI Processing
MyOffload uses Google Gemini through a server-side proxy that we operate. Your audio, transcript text, task text, note text, and related context may be sent to this proxy and to Google Gemini to provide AI features such as voice transcription, task and note extraction, tags, priority suggestions, task breakdowns, and daily plan ordering.
Requests are routed through a server we operate. This server may verify your signed-in account and apply usage limits before a request is processed.
Do not use MyOffload to store or process information that you do not want handled by third-party AI services.
Third-Party Services
MyOffload uses third-party service providers to operate the app. These may include:
- Firebase and Google Cloud for authentication, database, storage, cloud infrastructure, product analytics, crash diagnostics, and notifications-related infrastructure
- Google Gemini for AI transcription and organization features
- RevenueCat for subscription entitlement management
- Apple for Sign in with Apple, App Store purchases, subscriptions, TestFlight, and iOS notifications
- Google Sign-In for Google authentication
These providers process information according to their own terms and privacy policies.
Sharing of Information
We do not sell your personal information.
We may share information:
- with service providers listed above to operate the app
- when required by law, legal process, or enforceable government request
- to protect the rights, safety, and security of users, the app, or others
- in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate protections
Data Retention and Deletion
We keep your account data while your account is active or as needed to provide the app. You can delete individual tasks and notes in the app. You can also delete your account from Settings.
Account deletion is designed to remove:
- your tasks and notes
- known profile and settings documents
- Boo rewards and gamification data
- saved tags
- subscription status stored in Firebase
- profile photo stored in Firebase Storage
- your Firebase authentication account
Some limited records may remain where required for legal, security, accounting, fraud-prevention, backup, or platform compliance reasons. Apple and RevenueCat may retain purchase records according to their own policies.
Your Choices and Controls
- edit or delete tasks and notes
- update your profile information
- turn notifications on or off in iOS Settings
- change daily reminder preferences in the app
- revoke microphone or photo permissions in iOS Settings
- restore or manage subscriptions through Apple
- delete your account from Settings
If account deletion requires a fresh login for security, the app may ask you to sign in again before deleting.
Your Privacy Rights
Depending on where you live, you may have rights over your personal information, including the right to access, correct, update, delete, or receive a copy of your data, to restrict or object to certain processing, and to withdraw consent where processing is based on consent.
If you are in the European Economic Area, the United Kingdom, or Switzerland, you also have the right to lodge a complaint with your local data protection authority.
If you are a California resident, you have the right to know what personal information we collect, to request access, deletion, or correction, and not to be treated differently for exercising these rights. As stated above, we do not sell your personal information.
To exercise any of these rights, you can use the controls in the app or contact us at contact@myoffload.app. We may need to verify your identity before we respond.
Children
MyOffload is not intended for children under 13, or under the minimum age required to consent to data processing in your country or region (for example, 16 in parts of the European Economic Area). We do not knowingly collect personal information from children below these ages. If you believe a child has provided personal information, contact us and we will take appropriate action.
Security and International Processing
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your information may be processed and stored in countries other than where you live, including the United States or other locations where our service providers operate. These countries may have different data protection laws. Where we transfer information from the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate safeguards, such as standard contractual clauses or the protections offered by our service providers.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may notify you in the app or by other appropriate means.
Contact Us
If you have questions or requests about privacy, contact us at contact@myoffload.app.